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Company Information

The Empire Residences & Resort

2nd floor, Vien Dong Building, Alley 36, Hoang Cau Street, Dong Da District, Hanoi

The Empire Residences & Resort is built on large area to 51.5 ha, located in one of the most beautiful places of the Da Nang city on the coastal road Hoang Sa -Truong Sa, connecting the urban areas, trade center, tourism spots, resort, entertainment club from Danang to Hoi An. Located in between two famous world-class golf courses is the Danang Golf Club and Montgomerie Links Vietnam. The East Coast of the project is stretching along a beautiful bay and the Western of Project is next to Co Co riverside.

The Empire Residences & Resort is not far from the center of Da Nang about 10 minutes by car and the ancient town of Hoi An - the world's cultural heritage about 15 minutes by car

Company Size: 100-499

Contact Person: Mrs. Dương Thị Ánh Tuyết 


Job Information

Residential Property Manager
Position Overview:

The Residential Property Manager will be responsible for ensuring all relationships with our guests, sales, vendors and board members are maintained positively and professionally at all times. You will be responsible for the P&L (Profit and Loss) of the property and assisting in the preparation of the annual budget and financial management of the site. You will develop and execute on property operations while maintaining the integrity of project’s service standards.

Job Duties & Responsibilities:
• Maintain an excellent customer service relationship by adhering to the Customer Service Department
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs
• Establish and implement leasing goals, while monitoring an effective lease expiration program
• Analyze operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments
• Manage a highly skilled on-site staff with effective recruitment, training, motivation and development programs
• Develop yearly operating budgets/forecasts and sales/marketing plans. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner. Work with the owners to identify community goals and objectives. Be responsive and receptive to owners' needs, goals, and objectives
• Maximize rental income while minimizing expenses through effective planning and control
• Effectively monitor all income, including delinquencies
• Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed
• Evaluate and recommend changes on rent/pricing strategies, and ensure websites and printed material are accurate and updated
• Analyze and evaluate monthly and/or quarterly financial statements. Write clear and concise owner's reports to substantiate the analysis
• Effectively show, lease, and move in prospective residents; implement methods to ensure sales associates achieve the highest standards with shopping report scores
• Implement programs for resident retention and service request follow-ups
• Introduce and monitor effective lease renewal programs
• Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge
• Direct efforts to implement sales and marketing plans which effectively maximize rental income and result in high occupancy
• Ensure that an adequate number of units are market ready
• Monitor an effective preventative maintenance program to monitor service request turnaround and ensure the responsiveness of the maintenance staff
• Promote and teach safe work practices among on-site staff and ensure all safety programs are implemented and followed
• Communicate effectively with owners, residents, and on-site associates
• Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed
• Prepare and ensure staffing schedules are consistent with community needs
• Assist and ensure all customer complaints are handled promptly and appropriately
• Adhere to established company standards for screening applicants for residency
• Adhere to Standard Operating Procedures
• Other tasks or duties as assigned
• Minimum of 5 years of commercial property management experience
• Experience with tenant relations, property operations, monthly reporting, budgeting, operating expense recoveries, contract administration, leasing and marketing of commercial properties.
• Ability to read and interpret financial reports
• Excellent written and oral communication skills
• Excellent organizational skills and a strong attention to detail
• Bachelor's degree 
• Strong knowledge of MS Office products (Word, Excel, Outlook)
* Benefits:
- Competitive salary.
- Good environment to develop depending on capacity and experience.
* Profile requirement (written by English and Vietnamese):
- Letter of Job Application.
- Curriculum Vitae
Expatriate Jobs in Vietnam
Real Estate
Da Nang

Contact Information

Mrs. Dương Thị Ánh Tuyết  
Showed in job ads
07/03/2012 4:51:00 CH
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